A powerful, easy-to-use, secure web-based application for keeping track of members, families, groups, volunteers, and what they're doing in your community. Whether you're working with an organization of 100 or 10,000, Sunago puts you in touch with the pulse of your community and makes member communication a breeze. Check it out!
The Dashboard is the first screen you'll see when you log into Sunago. The Dashboard gives you a quick snapshot of what's happening in your community and one-click access to many of the most common tasks like adding or finding someone, building a report, or following up with recent contacts.
If you're an administrator, you'll also have access to tools that help you set up Sunago to work with your organization's workflow.
Adding people to Sunago is easy. When you click Add a Person, you'll see a simple form that breaks information about new members into a few different sections on one screen - Vitals, Contact Details, Family Information, Extra Details, Follow-Ups, and Comments.
It's designed to be simple enough for a new volunteer to figure out, but powerful enough for quick data entry that office personnel can breeze through using hotkeys.
The Profile view gives you access to all information you've added about your members in one place. Here, you'll find their photo and basic contact information, along with a list of Groups they're part of (organized by type), skills / certifications and service areas listed for volunteer tracking, pending follow-ups, special notes, and more.
Sunago also helps you keep track of families. In a Family profile, you can add a photo, contact information that should be shared with the rest of the family (such as their home address) with separate details for each (such as mobile phone numbers or e-mail addresses).
You can also assign a primary contact to ensure that communications are sent to only one family member - instead of mailing four letters to the same family.
Groups in Sunago help you keep track of what members are doing in your community. If your organization has a lot of groups, you can break these down into categories (such as classes, small groups, advocacy groups, etc.) to keep things organized.
Within groups, you can keep track of members' roles, send a quick e-mail, print address labels, use Geo Tools to plot members on a map, and more.
Sunago aso helps you keep track of who's doing what in your community. You can set up events (one-time or repeating) and add members to them to tab up attendance data.
If your organization uses Sunago Touch for touchscreen event check-in, this attendance data will also show up right in here, flowing in in real-time.
Sunago's Maps and Geo Tools help you better understand who your community is and where they're at. This is especially helpful for strategic planning and community initiatives, such as in when deciding where to plan an upcoming event, start a group, or open a new office.
Helping you better understand and serve your members, Geo Tools provide an uncommon level of insight into your community.
In Sunago, Follow-Ups help you make sure that no one falls through the cracks. If a member or new contact fills out a contact card or otherwise gets in touch, you can quickly add a follow-up to make sure someone gets back with them quickly.
You can break down follow-ups such that different members of your staff are responsible for contacting people for different purposes (interested in membership, volunteering, need assistance, etc.). When a new follow-up is assigned to a specific person, they'll immediately get an e-mail letting them know.
Sunago's Reports are designed to provide you with insight into who your members are and what they're up to in your community. You can build a report based on member types, families, group types, location/proximity, site (if you're with a multi-site organization), age, gender, when their information was last updated, and more.
From there, you can e-mail the people it turns up, print address labels, or export the results to Excel.
This is our commitment to Data Portability: we firmly believe that any data you put into Sunago is yours and that you should have full access to it. Sunago gives you the ability to quickly export all data about Individuals and Families in CSV format for use with Excel or Microsoft Access, in addition to a full XML- and JSON-based secure data API that lets you add people to Sunago, view and update their information, or remove them. You can also print mailing address labels in PDF format from any Group or Report.
Sunago's Admin Tools put you in full control of your organization's account. Update your organization's information, add as many users as you like, set roles and permissions, create/edit Follow-Ups, Group Types, Group Roles, Member Types, Skills/Certifications, Family Roles, and more.
Admin Tools also give you the ability to import data into Sunago via CSV, an open data exchange format that is compatible with Microsoft Excel, Access, most other databases, and many more applications.
Designed especially for organizations who provide child care to their members (such as churches), Sunago Touch provides fast, friendly, and secure touchscreens for event check-in, attendance, and Sunday mornings. This frees up your volunteers from handling check-in by hand, while providing you with a live data feed of who's where in your organization and solid attendance data for reporting. The hardware is inexpensive, looks great, and there's no lock-in, too.
Sunago's Touchscreen Kiosks are powered by off-the-shelf HP TouchSmart PCs and label printers. They're thin, inexpensive (often less than $1000 each total), reliable, and look great. You can also run as many touchscreens as you like, setting up more or taking them down at any time.
With a friendly interface (below), and speedy check-in, your members can say goodbye to long, slow check-in lines and breeze right through.
Sunago's touchscreen check-in is fast, friendly, and easy to use for members of any age and requires no computer experience.
When a member walks up, s/he will touch in a phone number, four-digit PIN, and tap the names of children to be checked in. The kiosk will print a sticker for each child containing a secure code for your security team to verify when the parent returns to pick up the child, keeping families safe by ensuring that only authorized parents can pick up their children.
Sunago Touch gives you a live feed of parents and children who are checked in, which room they're in, and who to contact in the event of a problem.
Updated every five seconds, you'll know who's where at all times and be empowered to respond immediately to an emergency, should one arise.
In addition to a live feed of check-ins, you'll have access to in-depth attendance reports during the event and afterward.
These attendance reports can be broken down by service, group, and role - enabling you to pull information on how many volunteers helped out with the Second Grade class in Room 31 during the 10:00 am service on July 19, for example. You can also add/remove members to or from an event after the fact if necessary.
In addition to basic member and family information, you can add notes about important allergies, emergency contact info, and special notes to children in Sunago. Allergy information is printed on every sticker by Sunago Touch, ensuring that child care staff are aware of important warnings when working with members' children.
This reduces the likelihood of a serious incident occurring, while providing you with the tools to rapidly respond to an emergency should one occur.
Finally, Sunago Touch helps you stay close to families in your organization with powerful communication tools. The Email Families button immediately collects everyone in your organization who has used Sunago Touch for check-in and allows you to send out an e-mail to parents and families when necessary (one per household, so as not to overwhelm). You can also print out address labels for a mailing, or export the results to CSV for use in Microsoft Excel, Access, or another application.
Take a tour, or give us a call at 971/252.2122 sometime.
Sunago Social
A secure, private social space for your members to connect, update their information, join groups and discussions, discuss needs or help out, and share life together. Running on top of Sunago Community, Social is powered by a secure subset of your organization's information. This means that when people update their profile, the new data is instantly available in your database. With everything in one place, you and your members will be closer than ever.
1. Activity Feeds
The Activity Feed in Sunago Social is the first screen your members will see when they log in. It's designed to give them a personalized, birds-eye view of what's happening in their groups, services areas, and among people they know.
These feeds are broken down into what's happening with people in their groups, neighborhood, and across your organization - helping members stay in touch with those near them while filtering out the noise, but allowing them the opportunity to meet new people.
2. People Directory
Sunago's People Directory is a web-based member directory allowing people to upload a photo of themselves and a brief bio.
Sunago Social users can click through to a member's profile to get in touch or find out more about them (provided their privacy settings allow for it).
3. Member Profiles
Profiles in Sunago are simple but powerful ways for members to share information about themselves with others in the community. Social lets people add a picture of themselves, basic "About Me" / "Interests" information, contact info, update their groups, skills/certfications, service areas, and more.
Because Sunago Social is built on top of Sunago Community, all information your members enter is updated directly in your database, ensuring that as members use Social, their information is continuously flowing back into your database.
4. Groups
In Sunago Social, members can pull up info on all of the groups you've made available to them, join the one's they're a part of, and find new ones to connect with. After joining, members can participate in group discussions, share files, media, and more with each other, and get notified when others interact. These features help drive member involvement, keeping people closer together.
Note that you can also make groups private, invisible, or require that membership requests be approved.
5. Group Communication
Sunago lets you allow particular members to send mass-emails to their groups from within Social. Rather than risking exposing a large list of e-mail addresses with an accidental cc:, all emails sent from Sunago and Sunago Social are dispatched via bcc:, which protects your members by keeping address lists private.
Social's group contact tool also allows for HTML formatting and links, much like GMail, Yahoo! Mail, or Hotmail.
6. Group Leadership + Delegation
With Sunago Social, you can delegate certain group members as leaders or moderators to keep a watch over what's happening in their groups. Rather than requiring a central administrator to keep watch over the network and approve/deny all membership requests, you can put trusted members in charge of their groups and give them the tools they need to keep the network safe and secure. These tools also allow authorized members to update information about their groups such as meeting times and locations.
7. Haves and Needs
Arguably one of the most powerful and important features of Sunago Social, Haves and Needs gives your members a private space to share needs with each other and help one another out through troubled times. Large organizations such as Imago Dei Community are using Social to help members find jobs and homes, share opportunities, and connect people with avenues to serve.
8. People Helping People
Social also helps match people who have listed particular service areas in their profile to needs that relate, connecting people in need with those who can help. After a need is posted, members who have a related service area will receive an e-mail and see a note in their Activity Feed highlighting the need and allowing them to get in touch with the poster in two clicks.
By effectively matching members in need with those who can help, Social helps your organization help itself by empowering members to serve one another.
9. Privacy Settings
Powerful privacy settings are at the core of Sunago Social - your members have full control over the information they share, and with whom. In Social, your members get fine-grained control over nearly every bit of information in their profile with the option to share it with no one, people in their groups, or the entire community.
By empowering members to control who can see their information, Social helps them share more with the people they trust, all within the context of your private network.
10. Updating a Profile
In Sunago Social, your members can securely update their personal information. This information is a subset of the data available for editing in Sunago Community, enabling them to keep basic contact and family information current, upload a photo, join groups, add skills / certifications and service areas, and more. Potentially sensitive information (such as internal notes about a person or their status (Guest / Member / Staff, etc.) is not made visible or available for editing, giving you peace of mind about what information is exposed as editable.